The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Use Of Site
Privacy Policy
Shipping & Delivery
Sales Tax
Warranties
Returns
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Kapo Trading Company and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Kapo Trading Company believes that customer conduct violates applicable law or is harmful to the interests of Kapo Trading Company and its subsidiaries.- Privacy Policy
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Kapo Trading Company use of personal information that you may submit to Kapo Trading Company through this Web site is governed by the Kapo Trading Company Privacy Policy by TRUSTe.
- Shipping & Delivery
- At this time, Kapo Trading Company ships merchandise only to locations within the continental United States and Canada and not to international locations. Most mechandise is shipped from our warehouses in Honolulu, HI, and include up to a 2 business day processing time prior to shipping.
- Sales Tax
- Kapo Trading Company charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.
- Warranties
- The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Kapo Trading Company makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Kapo Trading Company SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Kapo Trading Company BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Kapo Trading Company.
The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Kapo Trading Company is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Kapo Trading Company.
The inclusion of material on this server does not imply any endorsement by Kapo Trading Company, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Kapo Trading Company tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct. - Return Policy
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You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Kapo Trading Company reserves the right to change its payment procedures at any time without prior notice to you.
Welcome to Kapo Trading Return - Exchange - Cancellation Page Enclosed with every order you will find your packing slip behind your shipping label or inside the box. On the back of your packing slip, please complete the return or exchange section to properly and expeditiously process your credit.
- What is the process for returning or exchanging an order?
- How do I exchange a gift purchased during Christmas?
- How long does it take to get my credit back?
- Where do I send my return or exchange?
- What items are not returnable?
- What happens if I refuse a delivery?
- What if I put the wrong shipping address on my order?
- Returned Checks?
- How about credit card disputes or chargeback?
- How do I cancel my order?
- What happens if my package gets lost?
1- What is the process for returning or exchanging my order?
- You can return or exchange any item(s) within 30 days. Item(s) must be in the same condition you receive them and with the original tags. To exchange, place a new order online and send the item(s) you have back to us for credit. To return, send the item(s) to us for a refund less a 15% restocking fee. Exchanges are NOT considered Returns and are not charged any fee. Go back to Top2- How do I exchange a gift purchased during Christmas?
Items sold and shipped between November 1 and December 24, may be returned or exchanged until January 2 of the following year. Special orders and shipping charges are NOT refundable. If you receive defective merchandise, please contact Customer Service so we can assist you immediately. Go back to Top3- How long does it take to get my credit back?
- Credits or refunds are processed within 48 hours of receiving the item(s) and back to the original method of payment. Please allow 3-5 business days for the credit to show up on your method of payment. Go back to Top4- Where do I send my return or exchange?
- Please send any return or exchange to:Kapo Trading Companny
866 Iwilei Rd., Suite 206
Honolulu, HI 968175- What items are not returnable?
- Returns or exchanges are not possible on wholesale, bulk orders special orders. Any tanning or body lotions and any opened gifts. Any made-to-order items including embroidery, engraving or special customization. Any closeout or final-sale items.
Go back to Top6- What happens if I refuse a delivery?
- Refusing a delivery makes you responsible for the fee charged by the shipping company to send your order back to Hawaii. Also, it will delay the process of your credit. Go back to Top7- What if I put the wrong shipping address on my order?
- This will cause delays and in some no delivery of your order. If you are using the expedited shipping, a $15.00 will be charged for the address corrections to USA orders and $50.00 to international orders. This applies when the incorrect shipping address was provided and the order was shipped or if you make changes directly with the shipping company.Go back to Top
8- Returned Checks?
A $25.00 processing fee will be charged for any insufficient funds on returned checks. Go back to Top
9- How about credit card disputes or chargeback?
- By using your credit card to purchase products in Shakatime.com, you agree that you are the owner or authorized person of the Credit Card. By doing so you are authorizing Hawaiian Aloha Fashions to charge your credit card account for the amount of transaction. You understand and agree that you will not file any disputes or chargeback with your Credit Card Company against Hawaiian Aloha Fashions for any transactions made through Shakatime.com. Go back to Top10- How do I cancel my order?
- If you order has not being shipped, just email us or call us to process the cancelation. If your credit card was already processed, a credit will be issued back to the method of payment used accordingly. If your order was shipped, we will process your order as an exchange or return. Go back to Top11- What happens if my package gets lost?
-Orders shipped domestically have tracking information and can be used to process any claims through the shipping company directly. International orders shipped via USPS 1ST Class Int’l Mail® DO NOT have tracking information and once the order leaves the U.S.A. it is up to the country’s delivery system to be properly distributed. Although it is rear that this type of shipments gets lost, for all international orders, it is recommended to pay a little extra and use either USPS Priority Mail Int’l or FEDEX Int’l shipping methods to add extra security to the shipment. Refunds to lost packages are done after a complete investigation and it may take up to three months to be processed. The total amount of refund can be only for the item(s) on the order and NOT of the shipment cost. Go back to Top


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